09:38
Unknown
Company Tech Mahindra
Website www.techmahindra.com
Eligibility Any Graduate
Location Hyderabad
Job Role Entry Level
Company Profile:
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Job Description :
1. Answer calls and assess customer's technical support needs ·
2. Provide 1st level technical support for basic operations using documented procedures and available tools ·
3. Resolve customer issues, or escalate when necessary ·
4. Follow-up on issues and inform customer about the status ·
5. Log issues and all customer contacts into the customer database, translate end-user business needs
6. into working solutions and provide technical resolutions ·
7. Provide system administration or product support ·
8. Support other team members on difficult calls ·
9. Participate in process improvement initiatives.
Skills Set:
1. Graduate (including B.E./B.Tech) with 0-4 years experience ·
2. Excellent English communication skills ·
3. Willing to work in night shifts ·
4. Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP ·
5. Transportation Boundary : Within 35 km
6. radius from Hitec city Selection Process : Personal Introduction
Round, Aptitude Test, Typing Test, Voice & Accent Round and 2 rounds
of personal interview.
7. Salary:-2 Lacks
Candidate Profile:
Date: 19th Nov 2014
Time: 10:00am to 3:00 pm
Walk in Venue:
CLICK HERE TO APPLY MORE DETAILS
203 A, MLA Colony, Beside AdAge Office,
Road no.12, Near D Srinivas House,Banjara Hills, Hyderabad-80, India.
Contact Name : Shabbir ,Aman & Fatima
Contact Details : 04065144194,9394554514
Website www.techmahindra.com
Eligibility Any Graduate
Location Hyderabad
Job Role Entry Level
JOB SUMMARY:
Company Profile:
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Job Description :
1. Answer calls and assess customer's technical support needs ·
2. Provide 1st level technical support for basic operations using documented procedures and available tools ·
3. Resolve customer issues, or escalate when necessary ·
4. Follow-up on issues and inform customer about the status ·
5. Log issues and all customer contacts into the customer database, translate end-user business needs
6. into working solutions and provide technical resolutions ·
7. Provide system administration or product support ·
8. Support other team members on difficult calls ·
9. Participate in process improvement initiatives.
Skills Set:
1. Graduate (including B.E./B.Tech) with 0-4 years experience ·
2. Excellent English communication skills ·
3. Willing to work in night shifts ·
4. Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP ·
5. Transportation Boundary : Within 35 km
6. radius from Hitec city Selection Process : Personal Introduction
Round, Aptitude Test, Typing Test, Voice & Accent Round and 2 rounds
of personal interview.
7. Salary:-2 Lacks
Candidate Profile:
Date: 19th Nov 2014
Time: 10:00am to 3:00 pm
Walk in Venue:
CLICK HERE TO APPLY MORE DETAILS
203 A, MLA Colony, Beside AdAge Office,
Road no.12, Near D Srinivas House,Banjara Hills, Hyderabad-80, India.
Contact Name : Shabbir ,Aman & Fatima
Contact Details : 04065144194,9394554514
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