(FRESHERS) "Facebook" Hiring: Analyst On Feb 2015 ~ Any Graduate

Company         Facebook
Website            www.facebook.com
Eligibility          BA/BS Degree
Experience       0  yrs
Location           Hyderabad
Job Role           Analyst, Community Operation
JOB SUMMARY:

Company Profile:

Millions of people use Facebook everyday to keep up with friends, upload an unlimited number of photos, share links and videos, and learn more about the people they meet. Comment Policy: We love your comments, but please be respectful of others.

Job Description:

Responsibilities :1. As a Community Support specialist your primary responsibilities will be: Assist our community and help resolve their inquiries empathetically, accurately and on time

2. This role will require you to become and remain knowledgeable about Facebook products and community standards

3. Make well balanced decisions and personally driven to be an effective advocate for our community

4. Strong interpersonal skills, verbal and written communication skills and most importantly empathy

5. Additionally, they will display a strong bias to doing what’s right for our community in supporting Facebook's mission to #ShipLove.

Candidate Profile:
Requirements:1. BA/BS degree

2. 0-2 years of experience in a support role is desirable

3. Avid Facebook user and an understanding of the Facebook/Instagram platforms

4. Flexibility to take on multiple tasks

5. Strong team player

6. Excellent written and verbal communication skills

7. Problem solving/critical thinking skills

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